Turn your reviews into the key that unlocks business success

We want to help location-based business owners scale customer acquisition and retention effortlessly – simply by listening more deeply to their customers.

And that’s exactly what you can do with RightResponse AI.

Book a Demo Try it free

FROM OUR CO-FOUNDER

“My fascination with reviews started years ago”

At the time, my team and I were running a healthcare business with 200+ locations. We were getting what added up to hundreds of reviews every single day.

And every time I sat down to go through them, I knew that I was looking at a gold mine.

The problem? We didn’t have the tools to dig out the nuggets that were lying just under the surface.

“This was real, raw feedback on how to improve our business”

Like a mirror, these reviews reflected our strengths and weaknesses of our brand as a whole, and at each location. But we had no way to manage these reviews or to turn them into insights we could act on.

But with the release of generative AI, I realized we could build on its ability to aggregate and analyze unstructured data – online customer reviews – to reveal the critical business insights we had always wished we could see.

And that’s exactly what you get today with RightResponse AI

Whether you’re a small business owner, a regional manager for a large chain, a corporate function, or an agency or researcher.

RightReponse AI gives you all the tools you need to stay on top of thousands of customer reviews, while showing you exactly what you need to do to:

Improve your business operations
Stay one step ahead of your competitors
Deliver excellent customer experiences
Drive new customer acquisition and improve customer retention

Try it free for 14 days – no obligation whatsoever.

Book a Demo Try it free

Meet the team that’s on your side

We’re on a mission to help you drive customer acquisition and improve customer retention with zero effort – simply by listening better to what your customers are telling you. Here’s how we’re doing that.

George Swetlitz

Co-founder

George is the former CEO of a private equity-backed healthcare clinic consolidation with 200+ locations. In 2008 George founded a CEO advisory and advanced analytics consulting and software business to assist CEOs and leadership teams to dramatically improve profitability. With Shiv, they built custom data driven business management platforms.

Together, they developed RightResponse AI to better serve the needs of CEOs and CMOs.

Shiv Pujan Singh

Co-founder

Shiv has been a software developer since 1998 and has worked with George since 2010. Shiv and his team in New Delhi have deep experience building complex systems that provide business leaders with accurate and insightful information to run their businesses.

RightResponse AI is a natural extension of that work, resulting in an industrial platform for CMOs leveraging generative AI to maximize the value of customer reviews.

Sabrina Hu

Co-founder

A highly experienced and innovative analytical professional, Sabrina brings her extensive experience in developing data-driven business strategies and managing cross-functional teams, using analytical methods to extract critical business insights from multiple forms of data to help drive performance.

Sabrina has an MS in Business Analytics and Data Science, a BSc in Statistics and Economics, and a BFin in Financial Economics and Applied Math.

Try RightResponse AI free for 14 days

Get on top of your customer reviews to get the critical insightsyou need to improve customer acquisition and retention.

No obligation. No credit card required.

Try it free for 14 days

rightresponse dashboard image to show snap shot of business performance

👋 Looking for something new?

If you’re excited about the future of AI and what it can do for location-based businesses,then we’d love to speak with you about joining our team.

Send an email to info@rightresponseai.com for our current job openings.