Turn your reviews into the key that unlocks business success
We want to help location-based business owners scale customer acquisition and retention effortlessly – simply by listening more deeply to their customers.
And that’s exactly what you can do with RightResponse AI.
“My fascination with reviews started years ago”
At the time, my team and I were running a healthcare business with 200+ locations. We were getting what added up to hundreds of reviews every single day.
And every time I sat down to go through them, I knew that I was looking at a gold mine.
The problem? We didn’t have the tools to dig out the nuggets that were lying just under the surface.
“This was real, raw feedback on how to improve our business”
Like a mirror, these reviews reflected our strengths and weaknesses of our brand as a whole, and at each location. But we had no way to manage these reviews or to turn them into insights we could act on.
But with the release of generative AI, I realized we could build on its ability to aggregate and analyze unstructured data – online customer reviews – to reveal the critical business insights we had always wished we could see.
And that’s exactly what you get today with RightResponse AI
Whether you’re a small business owner, a regional manager for a large chain, a corporate function, or an agency or researcher.
RightReponse AI gives you all the tools you need to stay on top of thousands of customer reviews, while showing you exactly what you need to do to:
Improve your business operations
Stay one step ahead of your competitors
Deliver excellent customer experiences
Drive new customer acquisition and improve customer retention
Meet the team that’s on your side
We’re on a mission to help you drive customer acquisition and improve customer retention with zero effort – simply by listening better to what your customers are telling you. Here’s how we’re doing that.
George Swetlitz
George Swetlitz brings an operator’s perspective to applied AI. Before co-founding RightResponse AI, he served as CEO of a private equity-backed healthcare and audiology business with more than 200 locations. His work now focuses on helping businesses use customer reviews to improve response quality, customer intelligence, and multi-location growth.
Shiv Pujan Singh
Shiv has been a software developer since 1998 and has worked with George since 2010. Shiv and his team in New Delhi have deep experience building complex systems that provide business leaders with accurate and insightful information to run their businesses.
RightResponse AI is a natural extension of that work, resulting in an industrial platform for CMOs leveraging generative AI to maximize the value of customer reviews.
Sabrina Hu
A highly experienced and innovative analytical professional, Sabrina brings her extensive experience in developing data-driven business strategies and managing cross-functional teams, using analytical methods to extract critical business insights from multiple forms of data to help drive performance.
Sabrina has an MS in Business Analytics and Data Science, a BSc in Statistics and Economics, and a BFin in Financial Economics and Applied Math.
Try RightResponse AI free
Get on top of your customer reviews to get the critical insights you need to improve customer acquisition and retention.
No obligation. No credit card required.
Try it free👋 Looking for something new?
If you’re excited about the future of AI and what it can do for location-based businesses,then we’d love to speak with you about joining our team.
Send an email to [email protected] for our current job openings.
