Turn Every Review Response Into a Powerful Marketing Asset
It doesn’t matter how a prospective customer first finds you. What matters is what they see next.
Nearly every prospective customer reads online reviews before making a decision. That’s often where opportunities are won or lost.
With RightResponse AI, every review response can build trust, demonstrate what makes you great, and move the next customer closer to choosing you.
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See It in Action
Explore the key features that make every RightResponse AI reply work for you.
With all the things that you need
Responses as part of your marketing strategy
Review responses can include relevant, useful facts that highlight your business’s best qualities—demonstrating value, earning trust, and encouraging more prospects to become customers.
Replies Tailored Just Like You’d Do It
Every detail—names, context, choices about greetings and closings, even sensitive info—is considered, so every review gets a reply as thoughtful as the one you'd write.
Always On, Always Covered
Never let a review slip through—RightResponse AI responds instantly to every customer, protecting your reputation at all times
Highlight What Make You Unique
RightResponse AI helps you highlight what makes your business unique by adding relevant, authentic facts within your online reputation management platform.
- Custom facts, always on target: Facts can be set at the company, brand, or location level
- Clarify and reinforce: Your responses can explain, clarify, or reinforce your strengths—helping every review build trust and guide decisions
- Update anytime: You control and update your Fact Library whenever you need
Show thoughtful attention to every reviewer
RightResponse AI reads between the lines—detecting context, names, updates, and sensitive info—so every reply feels truly personal and on-brand
- Personalize each message: Use the right Personalized Greeting, Closing and more
- Use names appropriately: Include reviewer and employee names when it fits the context
- Identify special handling: Detect and adjust for updates and sensitive content
Respond to every review, every time
Stay on top of your online reputation with automatic coverage for every type of review, so no customer feels ignored.
- Replies to every review: Ensure no feedback goes unanswered -- automatically
- Keep your response rate at 100%: Stay competitive with no extra effort
- Free up your team's time: Focus on your business, not manual reputation management!
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Use Cases
Small Business Owners
Learn MoreCorporate Execs & Managers
Learn MoreWhite Label Services
Learn MoreReputation Researchers
Learn MoreReview Response Articles
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