Reputation Management Powered by Advanced AI
Upgrade as your review volume grows, or as your team needs more advanced features, automation, and analytics.
Frequently Asked Questions
Choose Pro if you want to manage review responses, AI review requests, map rank tracking, and competitor analysis together. Choose Core for essential response management, or Pro+ for higher limits, advanced automation, and competitor Voice of Customer. PAYGO can suit a business with only a few reviews to respond to each month. See the comparison table for included features and usage limits.
Core, Pro, and Pro+ differ by both monthly limits and feature access. For example, review response capacity increases from 100 responses on Core, to 200 on Pro, to 500 on Pro+. Feature access also expands as you move up: Core does not include Map Rank Tracker or Competitor Analysis, while Pro includes 10 combined map rank scans or competitor analyses per month, and Pro+ includes 25 plus access to Competitor Voice of Customer features. Use the comparison table for the full plan-by-plan breakdown.
Monthly add-on packs are available only on Pro and Pro+. They add recurring capacity to your shared company pool and can be purchased in multiple blocks. Core customers need to upgrade to Pro to buy add-on packs. PAYGO uses purchased usage credits. If you need broader features or higher limits across several areas, compare Pro and Pro+ before adding packs.
Subscription add-ons are available only on Pro and Pro+. Review Response + VOC, Request Emails, Request SMS, Survey Responses, and Map Rank Tracking / Competitor Analysis packs are available on both plans. The Competitor VOC pack is available only on Pro+. Choose the pack for the capacity you need. Each pack adds recurring monthly capacity to your shared company pool, and you can purchase multiple packs.
Yes. Unused add-on capacity rolls over for one additional month. Add-on credits expire after the billing month plus one rollover month, so they are useful for expected extra usage but should not be over-purchased far in advance.
PAYGO can be a good fit if you only need to respond to a few reviews each month. It has a base subscription fee plus usage credits that you purchase for the features you use. Choose Pro if you want to combine review responses with AI review requests, map rank tracking, and competitor analysis. Compare Pro+ if you need higher limits or advanced automation and competitor Voice of Customer.
Try RightResponse AI for 7 days with 1,000 usage credits and access to most Pro features. No credit card is required. If you use all 1,000 credits before the 7 days are over, choose a paid plan to continue using the platform. If you upgrade before the trial ends, you keep your unused trial credits. Pro is a good next step for broader review management needs; PAYGO can suit a business with only a few reviews to respond to each month.
Self-serve pricing is per location. Annual billing gives you 12 months for the price of 10 monthly payments. The annual prices shown are monthly equivalents: the annual subscription fee divided by 12. For example, PAYGO is $100 per location per year, displayed as $8.33 per month. PAYGO usage credits, subscription add-ons, and SMS charges are billed separately; the annual subscription discount does not reduce those charges.
Yes. There are one-time fees to submit your registration and campaign information to the carriers, and to acquire a phone number. There are also monthly fees for each phone number and campaign.
Yes. You can change plans as your needs change. Upgrade when you need higher limits or more advanced features, downgrade when your needs are lighter, or cancel if you no longer need the platform. Cancellations follow the current billing cycle and subscription terms.
